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FAQs

What types of payment do you accept?

We accept various payment methods, including credit/debit cards, UPI and digital wallets, for your convenience.

Do you provide both delivery and takeout options?

Yes, you can choose between delivery and takeout options based on what suits you best.

Can I place an order online?

Absolutely! You can place an order easily through our website or mobile app. Download our App from the PlayStore or App Store

How long does the delivery take?

Delivery usually takes between 30 to 45 minutes, depending on your location.

Do you have any deals or promotions?

Yes, we frequently offer deals and promotions. Check our website and App for the latest offers.

Can I customize my pizza with extra toppings?

Yes, you can customize your pizza with a variety of extra toppings to suit your taste on our Make Your Own Pizza Page.

Do you offer gluten-free crusts?

No, we currently don't offer gluten-free crust options.

Can I get a refund or exchange if I'm not satisfied?

If you're not satisfied with your order, please contact us, and we'll work to resolve the issue. You can also check our Refund Policy for any further clarifications.

How do I track my order?

You can track your order in real time through our website or app once it's been placed.

Do you offer catering services?

Yes, we do offer services for large orders. Contact us directly to discuss your needs and arrange details.

Can I schedule a delivery for a later time?

No, you can't schedule a delivery for later. We deliver your order within 30-45 minutes of placing it.

Do you have any vegan options?

No, we do not have any vegan options for now.

Can I pay with a gift card?

We do not offer the facility to pay with a gift card for the time being.

How do I know if my order was received?

You'll receive a confirmation email or text message once your order is successfully placed.

Can I cancel or change my order?

Orders can be modified or cancelled within a short time after placement. Contact us immediately for any changes.

Do you offer loyalty rewards?

Yes, we offer Tosses, which you can earn on every order and use them on your next order. You can find this feature on our App. Download it from PlayStore or App Store

Can I get a discount for large orders?

Yes, we offer discounts for large orders. Contact us for details and offers.

Can I get a copy of my receipt?

Absolutely! You can request a copy of your receipt via email after placing an order.

Do you offer any sides or desserts?

Yes, we have a variety of sides and desserts, including garlic bread. Please check out our dessert menu on the website or app.

Can I use multiple coupons or promo codes?

Typically, only one coupon or promo code can be applied per order. Check our terms and conditions for any exceptions.

Can I get a refund for a cancelled order?

Yes, if you cancel your order within the given time window and before it's prepared or delivered, we can process a refund. Please refer to our refund policy or contact us for assistance.

How do I leave feedback or make a complaint?

You can leave feedback or make a complaint through our website or app.

Can I get a discount for first-time customers?

Yes, we offer discounts for first-time customers. Check our website to receive the latest offers.

Do you offer any combo meals?

Yes, we offer combo meals that include a selection of pizzas, sides, and drinks at a special price. Check our combo menu for options.

Can I get extra sauce or cheese on the side?

Yes, you can add extra dips on the side with your order. Extra dips come with an additional charge.

How do I know if my order is ready for pickup?

You will receive a notification via text or email when your order is ready for pickup. You can also call the store to check.

Can I use a different payment method for delivery?

Yes, you can use a different payment method for delivery. Just select your preferred option when placing the order.

Do you offer any limited-time offers?

Yes, we have limited-time offers and promotions regularly. Check our website or sign up for notifications to stay updated on the latest deals.

Can I get a refund for a missing item?

Yes, if an item is missing from your order, please refer to our refund policy or contact us immediately, and we will arrange for a refund or replacement.

How do I know if my pizza is made with fresh ingredients?

We use high-quality, fresh ingredients for all our pizzas. You can trust that every pizza is made with care and the best ingredients available.

Is there any special discount for students?

No, we do not have special discounts for students, but you can check our website for other discounts and offers.

Can I place an order for a large group?

Absolutely! We can accommodate large group orders. Please contact us in advance to discuss your needs and arrange your order.

How do I know if my order was cancelled?

If your order is cancelled, you will receive a notification via text or email. You can also contact our customer service for confirmation.

Can I get a refund for a delayed delivery?

If your delivery is significantly delayed, please contact us. We will review the situation and determine if a refund or compensation is appropriate based on our refund policy.

Can I get a discount for online orders?

Occasionally, we offer special discounts for online orders. Keep an eye on our website and app for current promotions and exclusive online deals.

Can I get a refund for the wrong order?

Yes, if you receive the wrong order, please refer to our refund policy and contact us immediately. We will arrange for a replacement or refund as quickly as possible.

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