If you're not satisfied with your order, please contact us, and we'll work to resolve the issue. You can also check our Refund Policy for any further clarifications.
Yes, we offer Tosses, which you can earn on every order and use them on your next order. You can find this feature on our App. Download it from PlayStore or App Store
Yes, if you cancel your order within the given time window and before it's prepared or delivered, we can process a refund. Please refer to our refund policy or contact us for assistance.
Yes, if an item is missing from your order, please refer to our refund policy or contact us immediately, and we will arrange for a refund or replacement.
If your delivery is significantly delayed, please contact us. We will review the situation and determine if a refund or compensation is appropriate based on our refund policy.
Yes, if you receive the wrong order, please refer to our refund policy and contact us immediately. We will arrange for a replacement or refund as quickly as possible.
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Tossin Pizza App Orders - Refund Policy
Please Note: This is valid only for Tossin Pizza App Orders
Your Money is Secure
If your Amount Has been deducted from UPI or Debit/Credit Card or Netbanking or Wallet
Please do not worry , Your money is safe as per Consumer Safegaurding Guidelines
Important Points
it usually happens when bank servers are not able to confirm the payment status immediatialy
if bank confirms the payment to our servers within next 15 minutes, your order will be processed automatically
if bank confirms the payment to our servers after 15 minutes , then our system will reject the order and initiate the refund automatically
After Refund is initiated , it takes 5-7 working days to get the amount back in your account
For Further Support and Queries
email us at niraj@tossinpizza.com