At times , servers of your Bank Account send late confirmation due to Security Checks or tech issues at their end. Unfortunately , we have to wait for their confirmation before showing your order as a success.
If order is in rejected status then System has Already Generated the Refund Request and your money will be transferred back to your bank account / payment source.
Refund timelines depend on your Payment Source. Usually its 5-7 working days (excluding Bank Holidays or Public Holidays). Very rarely, few of the banks take more than that.
My order was above 1500 Rs so I was entitled to the free chocolate calzone. But it was not delivered to me. I called up the store and I was told that free items have to be chosen at the time of order. But when I was ordering I did not get that option to add a free item. It's not my fault. It's the fault of the app. Very disappointed.
S P Singh
May 5, 2025
4
Luke warm Pizza received and it assumes significance as my apartment is just about 500 m from my apartment.Huge disappointment.